How am I getting blank submissions?!

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    monumentalfundingsolutions
    Asked on October 18, 2019 at 01:09 AM

    I'm not understanding how I keep getting blank submissions on my forms. 

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    BJoanna
    Answered on October 18, 2019 at 02:49 AM

    To which form is your issue related to? I tested your Loan Application form and the data I submitted is shown on the Sheets/ Submissions page. 

    1571381332loan.PNG

    If the issue is related to some other form, please provide us a form URL. If the form is embedded provide us a webpage URL. 

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    monumentalfundingsolutions
    Answered on October 18, 2019 at 10:50 AM
    This is the form I received blank application:You can find my form "Loan Application" at: https://form.jotform.com/monumentalfundingsolutions/BusinessLoanAppNew response receivedOn October 18, 2019 at 2:49 AM Jotform <noreply@jotform.com> wrote: A new response has been received:Answered by BJoanna  To which form is your issue related to? I tested your Loan Application form and the data I submitted is shown on the Sheets/ Submissions page. If the issue is related to some other form, please provide us a form URL. If the form is embedded provide us a webpage URL.  View this thread on browser » Unsubscribe Thread1571381382 
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    BJoanna
    Answered on October 18, 2019 at 11:11 AM

    I checked and that form has only one submission which is blank. It looks like a user submitted a form without entering any data which should not be possible considering that you have required fields.

    I tried to test your form but I was not able to submit it. There is a required "Read-Only" field that cannot be skipped.

    1571410895readonly.PNG 

    How are your users submitting the form considering that there is a Read-Only field that cannot be skipped? Is your form embedded? If so, please provide us a webpage URL so that we can test the form there. 

    I have also cloned your form and made a few tests after I disabled the Read-Only field. All data I submitted is shown on the submissions page. 

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    monumentalfundingsolutions
    Answered on October 18, 2019 at 04:50 PM
    I am not sure about the read-only that cannot be skipped. Can you fix this issue for me? I will look into it but I am not aware of what you are referring to. New response receivedOn October 18, 2019 at 11:11 AM Jotform <noreply@jotform.com> wrote: A new response has been received:Answered by BJoanna  I checked and that form has only one submission which is blank. It looks like a user submitted a form without entering any data which should not be possible considering that you have required fields.I tried to test your form but I was not able to submit it. There is a required "Read-Only" field that cannot be skipped. How are your users submitting the form considering that there is a Read-Only field that cannot be skipped? Is your form embedded? If so, please provide us a webpage URL so that we can test the form there. I have also cloned your form and made a few tests after I disabled the Read-Only field. All data I submitted is shown on the submissions page.  View this thread on browser » Unsubscribe Thread1571411503 
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    monumentalfundingsolutions
    Answered on October 18, 2019 at 04:50 PM
    Can you please check for this on all of my other forms as well? New response receivedOn October 18, 2019 at 11:11 AM Jotform <noreply@jotform.com> wrote: A new response has been received:Answered by BJoanna  I checked and that form has only one submission which is blank. It looks like a user submitted a form without entering any data which should not be possible considering that you have required fields.I tried to test your form but I was not able to submit it. There is a required "Read-Only" field that cannot be skipped. How are your users submitting the form considering that there is a Read-Only field that cannot be skipped? Is your form embedded? If so, please provide us a webpage URL so that we can test the form there. I have also cloned your form and made a few tests after I disabled the Read-Only field. All data I submitted is shown on the submissions page.  View this thread on browser » Unsubscribe Thread1571411503 
    ...
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    monumentalfundingsolutions
    Answered on October 18, 2019 at 04:50 PM
    I only see a read-only on the short-term loan application. If this is the case and preventing submissions please help. Thank youNew response receivedOn October 18, 2019 at 11:11 AM Jotform <noreply@jotform.com> wrote: A new response has been received:Answered by BJoanna  I checked and that form has only one submission which is blank. It looks like a user submitted a form without entering any data which should not be possible considering that you have required fields.I tried to test your form but I was not able to submit it. There is a required "Read-Only" field that cannot be skipped. How are your users submitting the form considering that there is a Read-Only field that cannot be skipped? Is your form embedded? If so, please provide us a webpage URL so that we can test the form there. I have also cloned your form and made a few tests after I disabled the Read-Only field. All data I submitted is shown on the submissions page.  View this thread on browser » Unsubscribe Thread1571411503 
    ...
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    Welvin
    Answered on October 18, 2019 at 05:46 PM

    I've disabled the read-only option on the said field on the form. However, this is not the only field that is required. If the issue persists for new submissions (no entry), please inform us through this thread right away so that we can investigate further.