Logged in via Google but do not have a password option when I try to encrypt form

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    malexlees
    Asked on October 18, 2019 at 08:36 PM

    I meant to perform a search, not submit a question :-(

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    gerardw
    Answered on October 18, 2019 at 08:37 PM

    Sorry, but could you let us know what exactly your query is? Are you facing any issue while logging into your Jotform account?

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    malexlees
    Answered on October 18, 2019 at 08:41 PM

    Wow. That was a fast response.


    Actually, I logged in via Google but at some points Jotform asks me for a password (like to enable encryption). But I don't have a password.

    I saw someone else had the same issue and the recommendation was to ask to reset password. But won't that mess-up my login via GOogle?



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    gerardw
    Answered on October 18, 2019 at 08:47 PM

    Yes, that is correct. When you enable encryption, the system will ask you to confirm your password. I can understand that using Google you have set up automatic login, which does not require you to enter the password every time.

    In this case, you can log in using your username and the same password that you have used for Google login. Don't you recollect the password?

    If not you can reset it. This will not mess up your Google login.