Password

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    Lauren Robbins 
    Asked on October 21, 2019 at 10:37 AM

    Good Morning,

    I was unable to log in this morning so I reset my password and I still cannot log in.  Please help.  Thank you.



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    IvayloK
    Answered on October 21, 2019 at 11:46 AM

    We suspended your account because of the "Authorization Form" form. You collect credit card details in this form. Please note that this is not allowed. It violates our TOS. You can read it here:

    https://www.jotform.com/help/8-Terms-of-Use

    If you need to collect payments, you should use some of our payment integrations, You can check them all here:

    https://www.jotform.com/integrations/category/payment-processing

    If you want to reactivate your account, we would need to delete this form.

    Please tell us how to proceed.

    We will wait for your response.