I am trying to include my logo in the autorespond email.

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    scb41666
    Asked on October 22, 2019 at 02:52 PM

    I am trying to include my logo in the autorespond email. I clicked on Insert Image and added it. I see it in my email template in the autoresponder form, but the image does not show up in the test emails. What am I doing wrong?



    This is a re-post of a comment on Setting up an Autoresponder Email

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    IvayloK
    Answered on October 22, 2019 at 04:40 PM

    I cloned your form and tested it. I received thr autoresponder with your image. However, your logo is very pale. Perhaps, this is the reason why you do not see it.

    1571776803firefox_UhXf5umBWG.png

    Did you make a test submission or you clicked on the Test Email button?

    Please try to make a real submission of your form and test again.

    We will wait for your response.