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Kristin ReedAsked on October 23, 2019 at 5:29 PM
Hi there, I would like my account reactivated. I didn't realize I couldn't create a form for payment info. I will delete that form and create one elsewhere. But I would like to continue to use my other forms. Thanks for any help.
Kristin Reed
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Richie JotForm SupportReplied on October 23, 2019 at 7:23 PM
I have checked your account krislreed and it seems our automated phishing detection system flagged your form 92956395523166 to be suspicious of phishing.
It seems the form is collecting credit card/ banking information which violates your terms of use.
In order to comply to our terms, I have removed the guilty fields in your form as there are still no submission data and re-instated your account.
Kindly check our terms of use to avoid getting your account suspended.
Hope this information helps.
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drkristinreedReplied on October 23, 2019 at 7:37 PM
Thank you so much! I will review the terms of use. Are we able to build a secure for to collect credit card info?
Thanks again,
Kristin
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Richie JotForm SupportReplied on October 23, 2019 at 7:40 PM
Unfortunately, it is not possible to collect credit card info using our forms.
If you wish to receive payments using your form, you may use our available payment integration.
https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm