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matt_turnerAsked on October 24, 2019 at 7:04 AM
Hi,
Images don't load on forms when they're sent to a recipient. They get a 404 error. How do I resolve this - I don't want to keep heading to the JotForm inbox to view the images - I'd like them to be able to be viewed by the people the emails are forwarded to.
Thanks. -
jherwinReplied on October 24, 2019 at 7:18 AM
To show image files on email notification/autoresponder, you would need to lift privacy settings in your account, which require login to review files, here is the link: https://www.jotform.com/myaccount/settings
This is enabled by default to protect your submissions/files from being viewed without your permission or log in to your account.
Let us know if that fixed the issue.