eCheck.Net: Ability to add more billing details in the settings

  • coachtim23
    Asked on October 28, 2019 at 5:59 PM

    Can you please add a custom field like an invoice or item key field so we can pass data through it to Authorize.net like we can do in the credit card widget?

  • Kevin Support Team Lead
    Replied on October 28, 2019 at 7:42 PM

    It's possible to have custom data mapped to Authorize.net, under the additional gateway settings you may turn on the "Ask billing information to customer" option:

    15723061112019 10 28 17h38 02 Screenshot 10

    The invoice number field accepts text boxes only and you can add one in case your current form does not have an existing supported field. 

  • coachtim23
    Replied on June 30, 2021 at 5:53 PM

    I see these fields working on the credit card form, but when I click on the e-check form it only gives me Billing Address as the only field. The Shipping name, Customer email, Invoice Number and Shipping Address fields are not there. Is there a way to get the same fields to display with e-check as you do for the credit card?

  • Vanessa_T
    Replied on July 1, 2021 at 1:21 AM

    Unfortunatley, currently we only allow billing address within the eCheck.net settings.

    1625116389 60dd4ee5676ab 04651 Screenshot 10

    I have instead forwarded a feature request to include billing details same as in Authorize.net.

    1625116449 60dd4f213f87e 04653 Screenshot 21

    You will be notified here once there is an update.