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Gross_CarolynAsked on November 12, 2019 at 7:28 PM
I've set up a save and return and in the settings have told it to connect with another form.
This is the URL of the Form and the thank you settings.
https://www.jotform.com/build/92246964943166/settings/thankyou
It doesn't seem to work all the time. I was showing someone today how it works and after submitting, it just showed a blank yellow page.
Is there a problem with the setting? It doesn't seem to do it all the time. I don't seem to have a problem, but others have mentioned it. Any suggestions?
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Ashwin JotForm SupportReplied on November 12, 2019 at 11:36 PM
I did check your form and found that you have added the session URL of second form as redirect URL but you are not passing data from first to second form.
I tested your form by sending a test submission and the session URL was created successfully. The data was also saved and it was accessible when access in another browser as well. Please check the screenshot below:
I would suggest you to please test your form again and get back to us if the issue persists.
We will wait for your response.