Account DELETED? Forms not found?

  • Chris Ebens
    Asked on November 20, 2019 at 5:22 PM

    Hi, our customers were attempting to use our forms and were unable to view them.  When I attempt to log into my account, it says it's deleted?  What's going on here?  I created this ticket again as the last one sat for 2 hours with no response and I may have had the incorrect email address listed.

    Just as a heads up, we have a show this weekend which will require the information from our forms, but we can't access them right now.

    Here is an example of a link to one of our forms that no longer works:  https://form.jotform.com/91724958637977?fbclid=IwAR0eq45gDKmUd-4Yw3fR9weGo6lTDQnl9i2DdsZGlDqUUTCGNUBfdR5gtJA

    Thank you,

    Chris

    Screenshot Screenshot 10

  • CJHacker
    Replied on November 20, 2019 at 9:15 PM

    Issue has been resolved.  Thanks Mike.