I can't download the new private key that I have requested

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    Matman2018
    Asked on November 26, 2019 at 08:23 PM

    Hi I can't download the new private key that I have requested - it won't open or save as...

    Any suggestions?

    Thanks...



    This is a re-post of a comment on Encrypted Forms and How to Use Them

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    jherwin
    Answered on November 27, 2019 at 01:15 AM

    Is there any way you can take a short clip of the problem? That would help us troubleshoot this for you. Please try with another browser as well. That may work. Or, try clearing your browser cache and download private key again.

    Let us know if the issue persists on your end.