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DonAsked on November 27, 2019 at 12:48 PM
Hello, I am trying to integrate the paysafe payment fields into my form. I saw your how-to page (https://www.jotform.com/help/530-How-to-Integrate-Paysafe-with-your-Form).
The problem is that the "username" and "password" fields that are shown in step 2, are not available in the payment settings -> Paysafe settings on my form. The "account number" field is there but not the others. Paysafe confirmed that I have paysafe account in CAD, which is what I selected, and that from their end everything is good. They suggested that I talk to you to get this sorted out.
Thanks for you help.
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John Support Team LeadReplied on November 27, 2019 at 4:04 PM
Hi Don,
Apologies but we now have an updated guide for PaySafe integration which no longer includes the said fields.
Here's a link to the updated guide: How-to-integrate-Paysafe-to-your-form.