The account showng the Over Quota error

  • operacoeslibra
    Asked on December 3, 2019 at 3:04 PM

    Dear, I upgraded our plan but it is listed as free "over quota". Could you report what might have happened? I renewed with the black friday promotion.

  • roneet
    Replied on December 3, 2019 at 9:30 PM

    May we know how have you upgraded the plan? Have you paid via the Purchase order? The account is still a free one.

    Looking forward to your response.

    Thanks.