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patrick99129Asked on December 4, 2019 at 7:15 PM
Hello,
The text for the Terms & Conditions widget is not displaying on my form. I see it in the JotForm designer, but not on the site where the form is embedded. Here's a link to the form which is under the "Sign Up Now" tab:
http://3.130.183.17/ititle-certification-program/
Please advise....thanks!
Patrick
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patrick99129Replied on December 4, 2019 at 7:24 PM
Note, earlier today JotForm support advised me to use [embed]form link[/embed] to ensure the form would be displayed in all browsers. This did work, but now the Terms & Conditions widget no longer displays. don't know if they're related, but thought I'd pass that along.
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Jed_CReplied on December 5, 2019 at 1:14 AM
I tried embedding a cloned version of your form on our wordpress test site and the terms and condition widget appears on the test page http://jftest.qsandbox.com/?page_id=18.
Are you able to install a plugin? If so, please install Jotform plugin from this page https://wordpress.org/plugins/jotform-oembed/. That is how I tested the form and TC widget appears on the page.
Let us know how it goes.
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patrick99129Replied on December 5, 2019 at 9:12 AM
Hello Jed,
Thanks for your suggestion, but it did not resolve the problem. I installed oEmbed plugin and activated it, and then tried the [jotform id="xxxx"] within my tab, but the form did not appear at all (just the text version "[jotform...]". As an aside, the upper right hand icon in the toolbar did not appear (I'm assuming this should appear after installing the plugin). Another aside, I saw a note after installing the plugin that the oEmbed plugin has not been tested with this (the latest) version of Wordpress.
Please advise -- need to get this pushed live today.
Thanks,
Patrick
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roneetReplied on December 5, 2019 at 12:04 PM
Could you please try out the following steps:
1) Remove your forms from that site.
2) Go into your forms edit mode to get the Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
3) Paste the code in a text editor such as Wordpad, example:
4) Copy only the Iframe part.
5) Embed the Iframe part in your site.
Let us know how this goes.Thanks.
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patrick99129Replied on December 5, 2019 at 12:28 PM
Hi Roneet, that worked...now have terms & conditions and form displaying in tabs on all browsers. the only tweak I needed to make was the iframe height as the form was cutoff just prior to terms & cond.
Thanks so much!