Terms & Conditions text is not displayed on wordpress embed site.

  • patrick99129
    Asked on December 4, 2019 at 7:15 PM

    Hello,

    The text for the Terms & Conditions widget is not displaying on my form.  I see it in the JotForm designer, but not on the site where the form is embedded.  Here's a link to the form which is under the "Sign Up Now" tab:

    http://3.130.183.17/ititle-certification-program/

    Please advise....thanks!

    Patrick

     

  • patrick99129
    Replied on December 4, 2019 at 7:24 PM

    Note, earlier today JotForm support advised me to use [embed]form link[/embed] to ensure the form would be displayed in all browsers.  This did work, but now the Terms & Conditions widget no longer displays.  don't know if they're related, but thought I'd pass that along.

  • Jed_C
    Replied on December 5, 2019 at 1:14 AM

    I tried embedding a cloned version of your form on our wordpress test site and the terms and condition widget appears on the test page http://jftest.qsandbox.com/?page_id=18.

    1575526388Edit Page ‹ Jotform — Word Screenshot 10

    Are you able to install a plugin? If so, please install Jotform plugin from this page https://wordpress.org/plugins/jotform-oembed/. That is how I tested the form and TC widget appears on the page.

    Let us know how it goes.

  • patrick99129
    Replied on December 5, 2019 at 9:12 AM

    Hello Jed,

    Thanks for your suggestion, but it did not resolve the problem.  I installed oEmbed plugin and activated it, and then tried the [jotform id="xxxx"] within my tab, but the form did not appear at all (just the text version "[jotform...]".  As an aside, the upper right hand icon in the toolbar did not appear (I'm assuming this should appear after installing the plugin).  Another aside, I saw a note after installing the plugin that the oEmbed plugin has not been tested with this (the latest) version of Wordpress.

    Please advise -- need to get this pushed live today.

    Thanks,

    Patrick

  • roneet
    Replied on December 5, 2019 at 12:04 PM

    Could you please try out the following steps:

    1) Remove your forms from that site.

    2) Go into your forms edit mode to get the Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    3) Paste the code in a text editor such as Wordpad, example:

    1575565414iframe Screenshot 10
    4) Copy only the Iframe part.

    5) Embed the Iframe part in your site.

    Let us know how this goes.

    Thanks.

  • patrick99129
    Replied on December 5, 2019 at 12:28 PM

    Hi Roneet,  that worked...now have terms & conditions and form displaying in tabs on all browsers.  the only tweak I needed to make was the iframe height as the form was cutoff just prior to terms & cond.

    Thanks so much!