Monday.com Integration: Getting "Internal server" error when Phone fields is passed to the Integration

  • ryan.sarafian
    Asked on December 5, 2019 at 4:04 PM

    Monday integration is not working.. seeing "Internal server error"  when i do Test Integration.. 

    for example.. the "Claim your free trial..." form

  • roneet
    Replied on December 5, 2019 at 9:20 PM

    Could you please remove the Phone fields from the mapping of the Monday.com Integration to see if this resolves the issue.

    Let us know if you have further questions.

    Thanks.

  • ryan.sarafian
    Replied on December 6, 2019 at 12:50 PM
    Removing the phone field worked. Adding it back broke it. Does this no
    longer integrate phone fields?
    ...
  • jherwin
    Replied on December 6, 2019 at 2:15 PM

    How about using the short-text entry field and make it phone field using mask option?

    Here's the guide: Getting-Started-with-the-Basics-of-Input-Masking

    Please give it a try and let us know if that could work for your needs.