Added link in Text field does not work

  • Ali mehmood
    Asked on December 9, 2019 at 10:27 AM

    I cant seem to get the ups label link to work it says the page is having issues or isnt available. Is there any other way i can return it ? 

    Jotform Thread 2072215 Screenshot
  • roneet
    Replied on December 9, 2019 at 12:24 PM

    Could you please share the URL of the Form that is inaccessible so that we can check and guide you further.

    Thanks.

  • Ali
    Replied on December 9, 2019 at 1:33 PM

    https://eu.jotform.com/Showsec/uniform-returns-form %C2%A0%C2%A0

  • Mike
    Replied on December 9, 2019 at 5:02 PM

    The link seems to be fixed in your form.

    In case you would like to open the link in a new tab, this is possible to specify a target blank via a source code:

    Added link in Text field does not work Image 1 Screenshot 20

  • Ali
    Replied on December 9, 2019 at 8:24 PM

    I received an email to return the u iform and theres a link that refers me to that page it still isnt working is there any other way i can get this sorted a number i can call or something? 

  • roneet
    Replied on December 9, 2019 at 9:48 PM

    Are you unable to access the URL of the Form?

    The correct URL of the Form is :

    https://eu.jotform.com/Showseca/uniform-returns-form

    Is the link in the text field on the Form not working? I am able to open the link via your text field.

    Could you please share some more information on the issue so that we can take a look at it.

    Thanks.

  • Ali
    Replied on December 11, 2019 at 10:29 AM

    Can you give me a number to call please i dont have time to be doing this like this i had an email i need to give the showsec uniform back in that email it says click here to get a free ups label to send it back i click the button that says click here for it and it redirects me to that error page that i have screenshotted and showed you that 2nd link you have sent me still doesnt work 

  • Kiran Support Team Lead
    Replied on December 11, 2019 at 12:46 PM

    Unfortunately, we are not offering telephone support at the moment. Please be noted that this support forum is our primary support. Your questions on this support forum shall be answered in a timely manner. 

    Are you referring to the UPS link displayed on the form?

    http://www.ups.com/dropoff?loc=en_GB

    As I check the link on the form, it seems to be working normally. If you are referring to the form URL, please use the following URL to submit the form.

    https://eu.jotform.com/Showsec/uniform-returns-form

    If you have received this link to your email and not able to access, you may get in touch with the form owner where you have received the email or the web site, so that they can help you with submitting the form.

    Hope this information helps!