Allow respondents to continue working on the form

  • Justin Noggle
    Asked on December 11, 2019 at 1:43 PM

    My employees use a form for their daily checklist. They’ve been having problems with it clearing when they close the browser so they have to go back through the whole thing again. Is there a better way to save the form throughout the day so it stays saved each time they open/closed it?

  • Mike_G JotForm Support
    Replied on December 11, 2019 at 5:32 PM

    If they (your employees) will be using the same browser to continue filling up the form, may I suggest that you enable the Continue Forms Later feature of your form, please?

    http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature

    Please give it a try and let us know if you need any further assistance.

  • Skypowerwash
    Replied on December 12, 2019 at 9:56 AM

    I have this enabled, but one employee in particular has a bad habit of closing his browser rather than just the window when he locks his phone so it still resets each time. Is there another lever we could add to this? I saw a continue later email option. Would that send him an email with a link to start the form again later before he submits it at the end of the day? Thank you

  • Richie JotForm Support
    Replied on December 12, 2019 at 11:32 AM

    You may enable the save and continue form feature.

    https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    Please give it a try and let us know if you need further assistance.