JotForm splash screen hangs and doesn’t go any further into loading the app

I’m having similar trouble. The JotForm splash screen hangs and doesn’t go any further into loading the app.  

May we know the mobile device you're using?

You may try to reset your mobile phone and run the JotForm mobile form app again.

Let us now how it goes.

Thanks for your reply, Richie. It’s actually a Gen7 iPad running 13.1.1.  

The reboot hadn’t done it at first and I hadn’t seen any available software updates but I am embarrassed to admit it was as simple as refreshing the Settings screen to get update 13.3 available, downloaded, and restarted.now in luck.

Sorry for the false alarm. 🤦‍♂️       
mike

No worries, Mike. Please contact us again if we can help in any way.