How to remove the "powered by Jotform" branding?

  • mannylopez320
    Asked on January 9, 2020 at 11:20 AM

    I am on the SILVER membership which means no Jotform branding but on multiple forms I check, right under the submit button is a "powered by Jotform" with no ability to remove as it's not showing in the edit area. 

    Why is Jotform forcing advertising on my forms that directs the visitor away from submitting my form? This is very unacceptable being that this has not been told to me it would be forced on my forms and why do I not have the ability to remove it?

    Please advise.

     

    https://form.jotform.com/92624354663158

    https://form.jotform.com/90981890108161 

    Jotform Thread 2108067 Screenshot
  • David JotForm Support Manager
    Replied on January 9, 2020 at 1:50 PM

    The option to remove the JotForm branding becomes available to paid users in the account settings: https://www.jotform.com/myaccount/settings 

    I can see that you already removed the branding successfully, as it is no longer showing up in your forms:

    1578595736nobranding Screenshot 10

    Please let us know if you need more help.