I upgraded to pay account but I am still limited to the free account rules

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    Asked on January 14, 2020 at 09:27 AM
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    Answered on January 14, 2020 at 11:34 AM

    I have checked your account and you're in the free plan.

    May we know the payment method you have used to upgrade the subscription?

    Can you please share the invoice you have received after your have upgraded your account?

    Looking forward for your response.