Jotform inbox/signups need to transfer over to new Jotform group

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    MerchandiseSolutions
    Asked on January 15, 2020 at 01:05 PM

    Hi, We moved all of our Jotform templates to a new account for our group, but the inbox is no longer available for me to download. I need to be able to download the signups from our new account. Can you help?

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    IvayloK
    Answered on January 15, 2020 at 03:21 PM

    You just need to login to your new account. Then you should be able to access the Inbox.

    What is the username and the e-mail address of your new account, so we can check it?

    Have you transferred forms from one account to another? Do you mean this?

    We will wait for your response.