Almost out of views, but still debugging.

  • Alglaser
    Asked on January 15, 2020 at 4:13 PM

    I've been spending now about 10 hours trying to get some simple forms to work on my site. The problem is that I have two size variants for my web site to fit smartphones and regular screens. But without reason, the form on one variant just disappears. Viewing on the other size, it appears OK. And when I resize the screen to the other size, it also works OK. Then I go to preview it on one size, and it's gone.

    Anyway, it seems I'm also out of views trying to get this to work. But I'm not sure if it's the JotForm code or something in my website, so I wouldn't want to pay at this point. Any way to reset my views while I work this out?

    Thanks.

  • Jed_C
    Replied on January 15, 2020 at 7:07 PM

    I can see that you have upgraded to Bronze. You should now have increased your view limit to 10,000 per month.

    Let us know if you have any questions or if you need further assistance.