Can't connect securely to this page

  • Profile Image
    Asked on January 16, 2020 at 08:08 AM

    Hello at Jotform,

    Problem connecting to JotForms from my Website links. Receiving this message when trying to connect...

    Can’t connect securely to this page

    This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.

    Haven't had this problem until recently.

    Can you help please?

    Kind Regards,

    Ian B.

  • Profile Image
    Answered on January 16, 2020 at 09:10 AM

    Your forms are working fine on my end. 


    Are you using Comcast Xfinity internet service provider? 

    Please restart your router to see if that will resolve the issue. You can also try to change the form subdomain

    If the issue still persists, I would suggest you to contact Comcast Xfinity support.