I would like to change my username

I would like to change the current username "neleleclercq" to "bornembasket". 

The profile page says "contact us", I cannot change it myself.

It looks like you were able to change the username of your account.

Let us know if you need any further assistance.

I think this email is addressed to the wrong person.
I didn't asked this question, nor do i want to change my username.
Just letting you guys know.
Op vr 17 jan. 2020 om 18:35 schreef JotForm :
...

Thank you for updating us.

I believe the user use your email address (geranimo.born********@gmail.com)

Please make sure you secure your account. 

I hope this information helps.