Hidden Fields Showing

  • samotto
    Asked on January 17, 2020 08:16 PM

    On my form, there are fields that should remain hidden.  For no reason I can find, they are not hidden any longer.  I go to the build section, and they do show as hidden.  In the live form they are NOT hidden.  I see nothing that should be unhiding the fields in my settings.

    Jotform Thread 2121909 Screenshot
  • Mike_G JotForm Support
    Answered on January 18, 2020 05:37 AM

    We will be glad to help you with your concern. However, I'm having a hard time identifying the fields you are experiencing the issue when I tested the form you linked.

    Please give us more details about the fields that are being shown in your form but are supposed to be hidden. There are a lot of conditions in your form and if those fields are associated with a condition it is possible that the conditions are met that is why the fields are shown.

    We will wait for your response.