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samottoAsked on January 17, 2020 08:16 PM
On my form, there are fields that should remain hidden. For no reason I can find, they are not hidden any longer. I go to the build section, and they do show as hidden. In the live form they are NOT hidden. I see nothing that should be unhiding the fields in my settings.
Page URL: https://form.jotform.com/200167806527152 -
Mike_G JotForm SupportAnswered on January 18, 2020 05:37 AM
We will be glad to help you with your concern. However, I'm having a hard time identifying the fields you are experiencing the issue when I tested the form you linked.
Please give us more details about the fields that are being shown in your form but are supposed to be hidden. There are a lot of conditions in your form and if those fields are associated with a condition it is possible that the conditions are met that is why the fields are shown.
We will wait for your response.