paypal not recieved money via jotform

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    Asked on January 21, 2020 at 06:03 AM

    Good morning,

    I received a payment form from a customer this moring and it said it was pending. i confirmed it on the form but the payment has disapeared and not with paypal. can you advise

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    Answered on January 21, 2020 at 09:10 AM

    I have checked your account and I can see that there are many PayPal forms. Can you please confirm the form in question so that we can check and assist you accordingly.