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cace101Asked on January 22, 2020 at 12:58 PM
I would like to change user name to COCC/CACE
Thank you
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Ivaylo JotForm SupportReplied on January 22, 2020 at 3:23 PM
COCC and CACE are not available as usernames. "COCC/CACE" can not be a valid username, because only alphanumeric characters and '_' are allowed.
Please provide two alternate names.
Please also have in mind that Custom URLs names (ie:http://www.jotform.com/cace101/myform) will not work once we change the account username. But, it is easily fixable by setting up a new one, with the new username. Direct form links like http://jotformpro.com/form/31370599803964 will be fine.
We will wait for your response.