Missing Fields in PDF document

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    Skamitarbeiter
    Asked on January 24, 2020 at 06:35 AM

    Hi Support,

    in our Form "Personalfragebogen" exists a field called "Name" and "Vorname. Its the name and surname of the employee. when the form is sent. the system generates a ldf file. In that pdf File, the. name and surname field does nkt exist anymore. What went wrong?

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    jherwin
    Answered on January 24, 2020 at 06:54 AM

    I checked your form PDF Editor: https://www.jotform.com/pdf-editor/10200031478045041 and the first PDF document template does not have a name field which is why the name is not included in the PDF document that is sent to you.
    1579866762uBkAOcwhrv.gif
    Please use or attach the second PDF template I'm referring to the screencast above to fix the issue you're having.

    Please give it a try and let us know how it goes.