Account Suspended.

Hi.

The Jotform account that I use for our Membership forms for our Motor Club seems to have been suspended. The Account name is PlymouthMC.

I went in to our Membership form this evening to make some amendments to it and when I tried to preview the form the system said that the Form was disabled. 

Then when I tried to log in I get the account suspended message. 

Looking at some of your replies to other people I suspect that the issue is because I added a field to the form asking for MotorsportUK membership number if know.

If this is the case then please can you remove the 5 sections and release the account?

If not then please can you let me know what the problem is so I can correct it?

Many Thanks in anticipation,

James Ellison

Plymouth Motor Club Webmaster.

We sincerely apologize for this trouble. It seems that your account was mistakenly suspended by our phishing tool. I have activated your account now.

Hello again, 

My Account seems to have been suspended again.

Please can you have a look and reactivate it again? 

Many Thanks

James

We do apologize for the inconvenience.

We have whitelisted your forms from our phishing detector and lifted the suspension in your account.

If you need further assistance, let us know .