Select Boxes

  • mtporter2
    Asked on January 31, 2020 at 9:12 AM

    The multiple select and select don't work meaning, when selecting it does not 'go' on PDF

    1580479805Screenshot 2020 01 31 09 Screenshot 10



    Jotform Thread 2141440 Screenshot
  • enterprisesupportteam
    Replied on January 31, 2020 at 12:32 PM

    Hi @mtporter2!

    I would like to apologize for the inconvenience you are experiencing, I am more than happy to assist you with your inquiry.

    So, I have taken a closer look at this form and I believe the reason you are not able to connect the Gewünschter Test (bitte ankreuzen) section is because in your form the field has been defined the section as a Single Choice filed and in your PDF the field is a Multiple Choice field. My suggestion would be to manually change the fields so that they match.

    I went ahead and made a clone of your form and tested and if you change the fields so that they match you are able to connect and the results show up in the PDF. Please use the screenshots for reference:

    1580491825Screen Shot 2020 01 31 at 9 Screenshot 10

    1580491838Screen Shot 2020 01 31 at 9 Screenshot 21

    You are also more than welcome to clone my cloned form so that you have a test form: 200304942563954

    Here is a helpful user guide to assist you with cloning forms in case you find yourself needing it: How-to-Clone-an-Existing-Form-from-a-URL

    Please do get back to us if you require further assistance, we will gladly continue to provide support. We look forward to your response!