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szieglerAsked on February 6, 2020 at 11:28 AM
Good morning!
My account was just downgraded, but I paid for an educator upgrade earlier in the week. Can you help? Login is sziegler. Email is sziegler@crschools.us.
Thank you!
Storm Ziegler
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Welvin Support Team LeadReplied on February 6, 2020 at 12:21 PM
Our apologies for what happened.
The cancellation of the old plan seems to have overridden the new payment. I've fixed that. You're all set now with the Bronze Yearly Plan.