Unable to submit the form due to the error "There are error on the form. Please fix before continuing"

  • Profile Image
    Paul Kinnane
    Asked on February 11, 2020 at 02:57 AM
    Hi - we are now getting the following error on the form linked at the top of this thread.  Are you able to fix this please, and it is frustrating for our customers, as they need to refresh and re-enter all their information again.
  • Profile Image
    Answered on February 11, 2020 at 03:15 AM

    I have noticed that you have a condition to skip page 6 when the option "just for me" was selected. You have two mandatory fields(name and DOB) on page 6. Since these two fields were not filled so you were getting the error to fill up all the required fields.

    I have added another condition in your form:


    I have made a test submission in the Kiosk browser, your form is working now:


    Let us know if you have further questions.


  • Profile Image
    Answered on February 11, 2020 at 08:14 PM

    Fantastic - think you very much.