Why is form not available?

  • debby
    Asked on February 11, 2020 at 1:05 PM

    We have a live form.  it has been working fine - and seems to be fine right now but yesterday it was not.  we got an error that said "this form is currently unavailable".  can you tell me why that would happen?  Our form is for audition registration and we really don't want someone to not register because the form isn't working.  

    Jotform Thread 2158051 Screenshot
  • Mike
    Replied on February 11, 2020 at 3:01 PM

    This form is currently unavailable message is usually displayed when the form is disabled or archived.

    Why is form not available? Image 1 Screenshot 20

    Your form is currently enabled (active). However, if you notice the issue again, get back to us so we will be able to check it.