Do I need to have merchant account in order to use Skrill?

  • trisviemusick
    Asked on February 12, 2020 at 8:20 AM

    Hello, I've recently started using JotForm and I've set up my form but I have one question. When I added Skrill payment method it asked for my "merchant account". When I typed in my Skrill e-mail (without upgrading it to a merchant account) it still accepted. I don't need to upgrade my Skrill account, do I?

  • Ivaylo JotForm Support
    Replied on February 12, 2020 at 10:56 AM

    I believe that you do not need to upgrade your Skrill account, in order to use the payment integration.

    Can you please try to setup it and make a test submission? You can test with very small amount like $0.01.

    Guide:https://www.jotform.com/help/531-How-to-integrate-Skrill-with-your-form

    Please give it a try and let us know, how it goes.

  • trisviemusick
    Replied on February 14, 2020 at 1:40 PM

    When I tried it I got this error:

    1581705623Untitled Screenshot 10

  • Vanessa_T
    Replied on February 14, 2020 at 2:46 PM

    Upon reviewing the user guide below, it seems you need to have a merchant account with Skrill in order to use the integration.

    https://www.jotform.com/help/531-How-to-integrate-Skrill-with-your-form

    Do I need to have merchant account in order to use Skrill? Image 10

  • trisviemusick
    Replied on February 22, 2020 at 8:50 AM
    Hello, I have one more question. I've just replaced Skrill with Purchase
    Order and made an order to see how it works myself after setting the price
    to 1 TRY. I've been redirected to a thank you page but nothing else
    happened. How am I going to receive payments then?
    ...
  • KrisLei Jotform Support
    Replied on February 22, 2020 at 11:29 AM

    Hi,

    Please note that Purchase Order doesn't require any payment integrations or it will not process actual payments. You can instruct the users to process their payments through cash, checks and wire transfers.

    For your reference: Purchase Order