Draw On Image Widget doesn't seem to work with any URLs

  • umosjotform
    Asked on February 13, 2020 at 5:56 PM

    Hello! I just keep the attached error message no matter what URL I put in.

    I tried using the "trick" of uploading an image to the form, grabbing its address, and using that URL (https://www.jotform.com/uploads/umosjotform/form_files/blank-layout.5e45d26d018fc9.64497124.jpg), but it just keeps giving me the same error message no matter what URL I put in.

    Can you please help?


    Jotform Thread 2162511 Screenshot
    Page URL: https://newsite.umos.org/wp-content/uploads/HTML/boardroom-request.html
  • Girish JotForm Support
    Replied on February 13, 2020 at 9:12 PM

    I checked your URL and could see the image correctly:

    1581646290screencast140220 2 Screenshot 10

    I am not able to see the error on the Draw on Image widget. Please review and let us know.

  • umosjotform
    Replied on February 14, 2020 at 9:08 AM

    Hmm...it's no longer showing the error this morning. Must've been some temporary bug. Thanks for your help!

  • jherwin
    Replied on February 14, 2020 at 9:32 AM

    Thanks for updating us!

    Let us know if you need any further assistance. We will be happy to help.