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roswellpurchasingAsked on February 15, 2020 at 9:51 AM
I used to be able to just tell users that they can leave the form, and, as long as they used the same machine and same browser, they could just open the link back up and their progress was saved. This no longer appears to be the case. Use now requires a fairly complicated set of directions for administrators and additional questions for users. I understand if users need to have multiple forms going at once, but I don't. Is there a way that I can access the simplified former method?
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VincentJayReplied on February 15, 2020 at 10:08 AM
Hi,
We have updated our Continue Forms Later. Please enable it again on your form to fix the issue.
In this way, your form should have a Save button. If the user wants to take a break or want to continue the form for later, the user can now save the form anytime.
Please try it and let us know if you need further help.
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roswellpurchasingReplied on February 15, 2020 at 10:14 AM
This new update is not appreciated as it requires more back end work on administrators part to properly set things up. Before, someone filling out the form could just leave and come back as long as they went to the same url. This was a superrior approach for my application. Are you saying that this can no longer be the case?
If so, this improvment and/or upgrade is not appreciated and really makes my job much more difficult. I do not like this direction.
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VincentJayReplied on February 15, 2020 at 11:26 AM
Hi,
Just to confirm, are you referring to the Autofill feature? Here's a guide: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms
We'll wait for your reply. Thank you.