PayPal Pro > Invalid configuration error when paying via credit card

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    JEFFRY1277
    Asked on February 15, 2020 at 11:21 AM
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    JohnRex
    Answered on February 15, 2020 at 12:10 PM

    If you're referring to this form: 200426550891150, I was able to replicate the issue.

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    The problem is most likely related to your PayPal Pro merchant account configuration.

    You can check the error code information on this page:

    10500  - error code

    Invalid Configuration 

    This transaction cannot be processed due to an invalid merchant configuration. 

    Occurs when you have not agreed to the billing agreement.

    10501  - error code

    Invalid Configuration 

    This transaction cannot be processed due to an invalid merchant configuration. 

    Occurs when the billing agreement is disabled or inactive.

    Please make sure that your PayPal account is ready to accept PayPal Payment Pro transactions. You might consider contacting PayPal Support to get assistance in this case. 

    For Paypal Pro Integration, please check the following guides:

    How-to-Enable-IPN-for-Paypal 

    How-to-Obtain-PayPal-API-Credentials