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ConscioussoulmatesAsked on February 17, 2020 at 1:15 PM
what is involved in changing my user name?
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Albert_GReplied on February 17, 2020 at 2:25 PM
Hi Conscioussoulmates,
We can process this request for you.Just send us up to three (3) options you want to change your username into.
Thank you.
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ConscioussoulmatesReplied on February 17, 2020 at 2:50 PM
Radiantpathways
Blessings,
Susan -
David JotForm Support ManagerReplied on February 17, 2020 at 3:59 PM
Hi, the username "Radiantpathways" is available to be used. Before proceeding with the change, please note that custom URLs will no longer work, so if you are using any, you will need to set them up again after the username change: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form
Also, since your subscription is being paid via PayPal, we will need to cancel it(I-EXYMK4WDKPA2), provide a prorated refund, and put your account back to free status, so you can purchase a new subscription under the new username.
Please confirm if you want to proceed changing your username from "Conscioussoulmates" to "Radiantpathways".
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ConscioussoulmatesReplied on February 17, 2020 at 4:50 PM
Oh no. Change it back pleas. I had no idea all hat was required and I am not the tech person so please change it back to what was.
Blessings,
Susan -
David JotForm Support ManagerReplied on February 17, 2020 at 5:11 PM
Your username has not been changed. It remains as "Conscioussoulmates". Feel free to open a new forum thread if you need anything else, we will be glad to assist you.
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ConscioussoulmatesReplied on February 17, 2020 at 5:50 PM
Thx !!
Blessings,
Susan