Form templates all link to product form

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    bhpinfo
    Asked on February 18, 2020 at 05:00 AM

    No access to other form templates.

    Screenshot
  • Profile Image
    jherwin
    Answered on February 18, 2020 at 08:16 AM

    Can you please explain your question in details?

    Have you shared a form template, but you can't access it? Or, you can't use some of the templates shared in our form templates: https://www.jotform.com/form-templates/?

    Looking forward to your response.

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    bhpinfo
    Answered on February 18, 2020 at 08:47 AM

    I am looking to build a form using one of the templates but many that I click on link to one and the same product order template.

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    jherwin
    Answered on February 18, 2020 at 10:14 AM

    If you're looking for order form templates, you can check this link: https://www.jotform.com/form-templates/category/order-form

    You can use all the templates shared there as they are publicly available.

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    bhpinfo
    Answered on February 18, 2020 at 10:25 AM

    Ok, see two screenshots and note URLs. In both instances I am trying to access the same form (Online doctor appointment). One is when I try to access specific form from your gallery, all fine.

    15820394252020-02-18 15_21_18-Online Doc

    The other one is when I actually attempt to build the form accessing the template from within my account, it then opens up a wrong template...

    15820394802020-02-18 15_22_12-My Forms _

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    jherwin
    Answered on February 18, 2020 at 11:37 AM

    Hello @bhpinfo - Unfortunately I was unable to replicate the issue on my end. Please see my created form template here.  Please try to clear your browser's cache and cookies and see if this resolves the issue. I have also cleared your form caches.

    Please let us know how it goes on your end.