Is it possible for the user to get a mail with an PDF every time they save?

  • fredrikw
    Asked on February 20, 2020 at 1:42 AM
    Is it possible for the user to get a mail with an PDF every time they save?
  • Jed_C
    Replied on February 20, 2020 at 1:49 AM

    Yes, just enable the "Send on edit" and "PDF Attachment" in Autoresponse.

    1582181378The Easiest Online Form Builde Screenshot 10

    Let us know if you have any questions or if you need further assistance. 

  • Girish JotForm Support
    Replied on February 20, 2020 at 7:20 AM

    Hello @fredrikw,

    I have added your response below from your previous thread:

    15822006632002 34 Screenshot 10

    Based on this response, I checked your form and could see that you have enabled the PDF attachment option in the autoresponder.

    15822008082002 35 Screenshot 21

    So is the user not receiving the PDF attachment when they edit the submission? Is that the issue you are facing?

    If you want the users to edit the submissions, you should also include an Edit link in your email content. Other wise they will not be able to edit the submissions and will receive only the first email with attachment.

    Go to the Email tab of your autoresponder, place your cursor only any row where you want to add the Edit link and click on Form fields:

    15822010192002 36 Screenshot 32

    Now, click on Edit link to add the Edit submission link to the email content:

    15822011482002 37 Screenshot 43

    Now try editing the submission and see if you are receiving the PDF attachment along with the edited submission email.

    Please test and let us know the update.