How do I turn off the promo emails?

  • Mark Farley
    Asked on February 25, 2020 at 10:45 AM

    I don;t want to turn off submissions but I do want to turn off promotions (too much spam) - which button do I unsubscribe?

  • realdavidobi
    Replied on February 25, 2020 at 12:10 PM

    Hello Mark,

    I understand your frustration. These promotional emails serve for onboarding purposes. However, to unsubscribe from the promotions scroll down to any promotional email and click Unsubscribe from onboarding email.

    1582650613Screenshot 2020 02 25 at 17 Screenshot 10

    Hope it helps.

    Cheers David.

  • Ivaylo JotForm Support
    Replied on February 25, 2020 at 2:04 PM

    I would like also to add that you can uncheck the boxes under the Subscriptions tab in the settings. And you can also check the box "Turn off all JotForm emails".

    1582657193chrome TZvhhUxXQs Screenshot 10

    Let us know if you need any further assistance.