How do I turn off the promo emails?

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    Mark Farley 
    Asked on February 25, 2020 at 10:45 AM

    I don;t want to turn off submissions but I do want to turn off promotions (too much spam) - which button do I unsubscribe?

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    Answered on February 25, 2020 at 12:10 PM

    Hello Mark,

    I understand your frustration. These promotional emails serve for onboarding purposes. However, to unsubscribe from the promotions scroll down to any promotional email and click Unsubscribe from onboarding email.

    1582650613Screenshot 2020-02-25 at 17.06

    Hope it helps.

    Cheers David.

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    Answered on February 25, 2020 at 02:04 PM

    I would like also to add that you can uncheck the boxes under the Subscriptions tab in the settings. And you can also check the box "Turn off all Jotform emails".


    Let us know if you need any further assistance.