The paypal checkout isn't working with jotform.

  • Profile Image
    jb798527
    Asked on March 01, 2020 at 07:43 PM

    Hello. 


    When a customers tries to checkout nothing goes through. It brings them to the attached screen. 


    I have jotform and paypal pro hooked up and neither are working right now. 


    1583109580fucked.jpg

  • Profile Image
    ashwin_d
    Answered on March 02, 2020 at 02:32 AM

    I did check your form and it seems you have not added your PayPal credentials in "PayPal Pro" payment tool. Please check the screenshot below:

    1583134200PayPalCreds.gif

    I would suggest you to please edit your form and add PayPal Pro credentials. You may like to take a look at the following guide which should help you: https://www.jotform.com/help/284-How-to-Obtain-PayPal-API-Credentials 

    Hope this helps.

    Do try it out and get back to us if you have any questions.