The paypal checkout isn't working with jotform.

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    Asked on March 01, 2020 at 07:43 PM


    When a customers tries to checkout nothing goes through. It brings them to the attached screen. 

    I have jotform and paypal pro hooked up and neither are working right now. 


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    Answered on March 02, 2020 at 02:32 AM

    I did check your form and it seems you have not added your PayPal credentials in "PayPal Pro" payment tool. Please check the screenshot below:


    I would suggest you to please edit your form and add PayPal Pro credentials. You may like to take a look at the following guide which should help you: 

    Hope this helps.

    Do try it out and get back to us if you have any questions.