Trying to set up a Jotform ActiveCampaign Deal Integration

  • eegbele
    Asked on March 2, 2020 at 1:47 AM

    I keep getting an error for value and currency when creating Create A Deal integration. What can be done to fix this? This is for my EFS Financial Freedom Questionnaire form. Please help.


    Jotform Thread 2188502 Screenshot
  • Richie JotForm Support
    Replied on March 2, 2020 at 5:49 AM

    I have checked your form and your deal value is hidden and doesn't have any value.

    Trying to set up a Jotform ActiveCampaign Deal Integration Image 1 Screenshot 20

    Can you please share the flow of your form?

    Do you want to populate the deal value field?

    Looking forward for your response.

  • eegbele
    Replied on March 2, 2020 at 11:39 AM

    Hello. It is hidden because it is not a field that clients need to fill out. I included it because Jotform requested it due to ActiveCampaign wanting it as a part of the integration.

  • Richie JotForm Support
    Replied on March 2, 2020 at 1:08 PM

    May we know if the value field is from your active campaign?

    Do note that the integration will only match the fields in your active campaign.

    You can add or remove a field to be mapped in the integration.

    Trying to set up a Jotform ActiveCampaign Deal Integration Image 1 Screenshot 20


  • eegbele
    Replied on March 2, 2020 at 1:18 PM

    The value field is not a field that I originally had on my Jotform. Jotform showed this as a required field that needed to be added to integrate it with ActiveCampaign. Jotform is not allowing me to remove the value and currency fields.

  • Richie JotForm Support
    Replied on March 2, 2020 at 2:44 PM

    It seems it is required to have the deal value for using "Create deal" action for your Active Campaign.

    I would recommend instead of hiding the field, to set it to read-only.

    Trying to set up a Jotform ActiveCampaign Deal Integration Image 1 Screenshot 20

    This will prevent any inputs from the form user.

    Please give it a try and let us know how it goes.