Trying to set up a Jotform ActiveCampaign Deal Integration

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    eegbele
    Asked on March 02, 2020 at 01:47 AM

    I keep getting an error for value and currency when creating Create A Deal integration. What can be done to fix this? This is for my EFS Financial Freedom Questionnaire form. Please help.


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    Richie_P
    Answered on March 02, 2020 at 05:49 AM

    I have checked your form and your deal value is hidden and doesn't have any value.

    Can you please share the flow of your form?

    Do you want to populate the deal value field?

    Looking forward for your response.

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    eegbele
    Answered on March 02, 2020 at 11:39 AM

    Hello. It is hidden because it is not a field that clients need to fill out. I included it because Jotform requested it due to ActiveCampaign wanting it as a part of the integration.

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    Richie_P
    Answered on March 02, 2020 at 01:08 PM

    May we know if the value field is from your active campaign?

    Do note that the integration will only match the fields in your active campaign.

    You can add or remove a field to be mapped in the integration.


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    eegbele
    Answered on March 02, 2020 at 01:18 PM

    The value field is not a field that I originally had on my Jotform. Jotform showed this as a required field that needed to be added to integrate it with ActiveCampaign. Jotform is not allowing me to remove the value and currency fields.

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    Richie_P
    Answered on March 02, 2020 at 02:44 PM

    It seems it is required to have the deal value for using "Create deal" action for your Active Campaign.

    I would recommend instead of hiding the field, to set it to read-only.

    This will prevent any inputs from the form user.

    Please give it a try and let us know how it goes.