How do I disable the auto fill option?

  • Profile Image
    MunnyG
    Asked on March 06, 2020 at 07:41 AM

    Hi,

    How can i prevent Jotform from remembering addresses. I've had the issue with remembering names. I followed support from here to download GBoard, it worked perfectly. But now the addresses are being saved. I've checked all the keyboard settings, ive also disabled Chrome. They only disappear when i clear storage for JotForm.

    Also, any idea why Jotform would exit kiosk mode on its own from time to time?


    Any help would be appreciated. 

    Screenshot
  • Profile Image
    roneet
    Answered on March 06, 2020 at 10:24 AM

    Please turn off the Autocomplete settings in your form:

    15835081251.PNG

    Let us know how it goes.

    Thanks

  • Profile Image
    MunnyG
    Answered on March 06, 2020 at 11:39 AM

    Hi Roneet,

    Thanks for the response. I checked the setting and its already turned off.


  • Profile Image
    roneet
    Answered on March 06, 2020 at 12:52 PM

    Would you mind sharing the form URL with us?

    It might be browser-specific too. Have you tried in any other browser or any other desktop.

    You can disable the auto-fill option from the browser by following:

    https://support.iclasspro.com/hc/en-us/articles/218569268-How-to-Disable-and-Clear-AutoFill-Info-in-your-Browser

    Let us know if you have any further questions.

    Thank you!

  • Profile Image
    MunnyG
    Answered on March 08, 2020 at 04:45 PM

    Hi Roneet,

    We are using the Android App on a Samsung Tablet. 

    Form Link


    Thanks

  • Profile Image
    Jed_C
    Answered on March 08, 2020 at 09:20 PM

    To clarify, are you viewing your form using Jotform Mobile App? Or using Chrome browser only? If you browse using incognito mode, does the autofill bar still appears on the upper right?

    I've tried cloning your form, but I'm not able to replicate it. Also, please confirm if you can replicate it using other device.

    Looking forward for your response.