Why I can edit my submitted reports but can not save it

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    GlenbowMuseum
    Asked on March 12, 2020 at 03:07 PM

    Hi 

    One staff submitted a report. After a while, she found there was an error in one field she filled out.

    I know after she submitted the report, only the admin can make the change in the jotform portal, so I found this submission, and edit the error, but I can not save it.

    Is it possible to save the edited submission in Jotform SaaS portal?

    Thanks.

    Please reply to it@glenbow.org

    Screenshot
  • Profile Image
    Mike_G
    Answered on March 12, 2020 at 04:12 PM

    In order for you to save your edit, you need to re-submit the form on that same page shown in your screenshot. Scroll to the submit button of the form being edited and click it to save the changes.

    Important reminder: If the email alerts of your form are set to send whenever a submission is edited, it will be sent every time you edit your form submissions. You can check that under the Email Settings of your form, under the Advanced tab.

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