Technical problem

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    Asked on March 13, 2020 at 12:01 AM

    When uploading a picture on Jotform, the front facing camera activates but I want the rear facing camera to activate so people can upload their insurance information. Is this even possible in Jotform?

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    Answered on March 13, 2020 at 02:34 AM


    Thank you for reaching out to us.

    It seems that you have posted a similar query on a different thread. I cloned your form and run a test submission using my android phone and launch the form using Google Chrome. When I'm on the Take a photo widget it shows the rear camera. I checked your form and I can see that the Take a photo widget is set up to use the rear camera automatically.

    1584081128photo widget.jpg

    May I know if what device you are using or which browser you are using? Also, is your form embedded on a website?

    Looking forward to your response.