How do I delete submission uploaded files to get more space?

  • sohobusinessolutions
    Asked on March 19, 2020 at 10:29 PM

    I have deleted the uploaded submissions but I don't know where to delete the files.  My account is over the limit and not resetting.

  • Ferhat JotForm UI Developer
    Replied on March 20, 2020 at 12:34 AM

    Hi,

    You can solve this problem with easy 2 steps:

    1. Click the Trash button on the dashboard's left menu.

    1584678707Screen Shot 2020 03 20 at 07 Screenshot 10

    In the trash section you will see the deleted data.

    2. Click the Purge button as shown below:

    1584678842Screen Shot 2020 03 20 at 07 Screenshot 21

    Please let us know, if you need further assistance.