Receiving 2 notification emails

  • info580_info
    Asked on March 22, 2020 at 7:00 PM

    Good Evening,

    Right now I'm reaching a notification email from Jot Form saying a form has been submitted and then I receive a second email with the same form but from the person's name who submitted it (noreply@jotform.com).  I'm not seeing the preferences where I can only receive 1 email.  I'd like to just receive one from Jot Form.  Thank you!

  • Girish JotForm Support
    Replied on March 22, 2020 at 11:31 PM

    I understand that you are referring to this form "200815811733147", where you have setup two notification emails.

    15849342062303 5 Screenshot 10

    You can delete one of these emails from your form. Just hover your cursor on any of the emails and you can see a delete button.