Is not allowing me download pdf's

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    agarbanzo
    Asked on March 25, 2020 at 02:42 PM

    Hi can you please help me? Jotform is not letting me download pdf's from my submissions inbox.



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    IvayloK
    Answered on March 25, 2020 at 04:06 PM

    I tested your link. First, I got an error. But then I cleared your Form Cache and it seems that this fixed the issue.

    Can you please test again and let us know?

    When you encounter such issue, you can also clear the Form Cache yourself. Here is the guide:

    https://eu.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    We will wait for your response.