Why does it say "Undefined" on my form

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    Asked on March 27, 2020 at 11:42 AM

    On my embedded form it has the word "undefined" at the bottom and when you click on it, it goes to Jotform. Why is that there?

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    Answered on March 27, 2020 at 01:46 PM

    That appears when an element has not been properly configured. This should disappear by deleting the element or configuring the element correctly. 

    I've checked your form and this seems to have disappeared already. 

    If you need further assistance, let us know. 

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    Answered on March 27, 2020 at 02:00 PM

    I found the answer on a Google search. Even if you are a paying user, there's a box you you have to uncheck in your profile that will eliminate the link. Thanks.

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    Answered on March 27, 2020 at 03:10 PM


    Thank you for your message, I'm glad to know that now the situation has been resolved.

    If you need any further assistance, please let us know. We will be happy to help.