Why does it say "Undefined" on my form

  • guychaifetz
    Asked on March 27, 2020 at 11:42 AM

    On my embedded form it has the word "undefined" at the bottom and when you click on it, it goes to Jotform. Why is that there?

    Jotform Thread 2229057 Screenshot
  • Kevin Support Team Lead
    Replied on March 27, 2020 at 1:46 PM

    That appears when an element has not been properly configured. This should disappear by deleting the element or configuring the element correctly. 

    I've checked your form and this seems to have disappeared already. 

    If you need further assistance, let us know. 

  • guychaifetz
    Replied on March 27, 2020 at 2:00 PM

    I found the answer on a Google search. Even if you are a paying user, there's a box you you have to uncheck in your profile that will eliminate the link. Thanks.

  • Carlos_C
    Replied on March 27, 2020 at 3:10 PM

    Hello,

    Thank you for your message, I'm glad to know that now the situation has been resolved.

    If you need any further assistance, please let us know. We will be happy to help.