Form Analytics: How is the conversion rate calculated?

  • ConcordiaSupply
    Asked on March 30, 2020 at 1:29 PM

    Hi there, 

    I'm trying to understand how analytics are calculated (e.g. conversion rates.). 

    Please see screenshot.

    176 responses of 29K reviews is definitely not a 15% conversion rate...

    Jotform Thread 2232876 Screenshot
  • Kevin Support Team Lead
    Replied on March 30, 2020 at 3:55 PM

    Apologies for the inconveniences caused. 

    I will be passing this to our back-end team so we can get more information about this, we will keep you updated via this thread. 

    Thanks.